Privacy Policy

1. Introduction

GPG Global Real Estate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. We are a real estate brokerage company based in Business Bay, Dubai, United Arab Emirates.

By using our website or providing us with your personal information, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website or social media platforms
• Respond to our advertisements on Meta (Facebook/Instagram) and other social media channels
• Contact us via WhatsApp, phone, email, or other communication channels
• Request property information or schedule viewings
• Subscribe to our newsletters or marketing communications

This personal information may include, but is not limited to:

• Full name
• Phone number
• Email address
• WhatsApp contact details
• Property preferences and requirements
• Budget and financial information related to property transactions
• Any other information you choose to provide

2.2 Technical Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on our website
• Referring website
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested information about properties
• To contact you via phone, WhatsApp, email, or other communication channels regarding real estate opportunities
• To schedule property viewings and facilitate negotiations
• To provide personalized real estate services based on your preferences
• To send marketing communications, newsletters, and promotional materials about our properties and services
• To improve our website, services, and customer experience
• To analyze user behavior and trends to optimize our marketing campaigns
• To comply with legal obligations and protect our legal rights

4. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for their marketing purposes. Your data is kept confidential and is only used internally by our authorized agents and staff to provide you with real estate services.

We may share your information only in the following limited circumstances:

• With Property Owners: When you express interest in a specific property, we may share relevant information with the property owner or their authorized representatives to facilitate the transaction.
• Service Providers: We may engage trusted third-party service providers (such as IT support, email service providers, or CRM systems) who assist us in operating our business. These providers have access to your information only to perform services on our behalf and are obligated to protect your data.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure servers and encrypted data storage
• Access controls limiting data access to authorized personnel only
• Regular security assessments and updates
• Confidentiality agreements with our employees and agents

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider:

• The nature and sensitivity of the information
• The purposes for which we collected the information
• Our ongoing business relationship with you
• Legal and regulatory requirements

7. Your Rights

Under applicable data protection laws, you have certain rights regarding your personal information:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
• Right to Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
• Right to Opt-Out: You have the right to opt out of receiving marketing communications from us at any time. You can unsubscribe by clicking the unsubscribe link in our emails or by contacting us directly.
• Right to Object: You have the right to object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the information provided in Section 11 below.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us understand how you use our website.

We use cookies for the following purposes:

• To remember your preferences and settings
• To analyze website usage and improve our services
• To deliver targeted advertising through platforms like Meta Ads
• To measure the effectiveness of our marketing campaigns

You can control cookies through your browser settings and opt out of certain tracking technologies. However, disabling cookies may limit your ability to use certain features of our website.

9. Third-Party Links

Our website and social media pages may contain links to third-party websites, including property listing platforms and partner services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Effective Date" at the top of this policy and post the revised policy on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

enquiries@globalpropertygroup.co

GPG Global Real Estate
Business Bay, Dubai, United Arab Emirates

We are committed to addressing your concerns and protecting your privacy rights.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the United Arab Emirates and the regulations of the Dubai International Financial Centre (DIFC) where applicable. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

By using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.